At MyWallet, we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and share your personal information when you use our services.
When you register and use MyWallet, we collect:
| Data Type | Examples | Purpose |
|---|---|---|
| Personal Information | Name, email address, phone number | Account creation, identity verification |
| Financial Information | Bank account details, card information | Processing transactions |
| Transaction Data | Send/receive amounts, dates, recipients | Service delivery, history tracking |
| Communication Data | WhatsApp messages, support emails | Customer support, service improvement |
We use your information to:
We implement robust security measures to protect your information:
We retain your information for as long as:
After account closure, we may retain anonymized data for analytical purposes.
You have the right to:
| Right | Description | How to Exercise |
|---|---|---|
| Access | Request a copy of your personal data | Contact customer service |
| Correction | Update incorrect or incomplete information | Edit in account settings or contact us |
| Deletion | Request deletion of your account and data | Contact customer service via WhatsApp |
| Opt-Out | Unsubscribe from marketing emails | Click unsubscribe link in emails |
| Data Portability | Receive your data in a portable format | Request from customer service |
We use cookies and similar technologies to:
You can control cookies through your browser settings, but disabling them may affect functionality.
We use third-party APIs to fetch live currency exchange rates. These services may collect anonymized usage data but do not receive your personal information.
For customer support and withdrawal requests, we use WhatsApp. Communications through WhatsApp are subject to WhatsApp's Privacy Policy.
Images on our website are sourced from Unsplash. Unsplash's privacy policy applies to image delivery.
Your information may be transferred to and stored on servers in different countries. We ensure adequate safeguards are in place to protect your data in compliance with applicable laws.
If we discover that we have collected data from a child under 18, we will delete it immediately. Parents who believe their child has provided information should contact us.
We send email notifications for:
We may update this Privacy Policy periodically. We will notify you of significant changes via:
Your continued use of MyWallet after changes indicates acceptance of the updated policy.
If you have questions or concerns about this Privacy Policy or how we handle your data:
MyWallet complies with: